Driving higher Employee Productivity and Effectiveness through Revenue Cycle Innovation 2020 Fremont United States
Overview:
This session will discuss innovative tools and techniques to improve overall Revenue Cycle employee performance by driving two key components related to improving individual productivity ratios as well as effectiveness ratios.
We will discuss leveraging innovative process enablers that dramatically improve staff outcome contribution to the organization and help to fine tune training requirements for individual level increase in value to the organization.
While specific tools and techniques will be discussed, we will also review case studies to understand the art of the possible and the positive financial impact these gains will have on a variety of healthcare organizations.
Why you should Attend: Healthcare operating margins are continually experiencing downward pressure and it is a daily struggle to find ways to mitigate negative performance. This presentation will provide usable approaches to driving improved financial outcomes.
Areas Covered in the Session:
- Leveraging exception based workflow, next most valuable activity and nudge capabilities
- Using Robotic Process Automation to obtain meaningful information for FTE performance improvement
- Using new analytic methods to improve individual employee outcomes
Who Will Benefit:
- CFO
- VP of Revenue Cycle
- Managers in Revenue Cycle activities
- Select staff employees
Speaker Profile
Michael L. Duke has diverse experience and a record of accomplishment in leading people, programs, improving operational outcomes, and developing best management practices within the healthcare industry for over 29 years.
